Policy overview
Effective August 7, 2026. This policy applies to driving-lesson and DMV-service payments made through amerfree.com. It is intended to explain how American Freedom Driving School reviews cancellation and refund requests; it does not reduce any non-waivable consumer rights.
Before a service is provided
Contact us promptly if you cannot attend or want to cancel. We will review requests for unused, unprovided services based on the package, scheduling status, work already performed, and applicable law. When practical, we may offer a rescheduled lesson, account credit, or refund to the original payment method.
A deposit is credited toward the package total. If the related lesson or service has not been provided, a request involving that deposit will be reviewed under the same criteria rather than treated as automatically forfeited.
Completed or partially used services
Completed lessons and services already provided are generally not refundable. For a partially used package, any approved refund is based on the unused portion after accounting for services already delivered and any terms clearly disclosed and accepted at registration.
If we cancel a service and cannot provide a reasonable replacement, we will offer an appropriate credit or refund for the affected unprovided service.
How to request a refund
Email support@amerfree.com or call (714) 503-9800 with the student name, registration email, package, lesson date, and reason for the request. Do not send card numbers or sensitive payment credentials.
Approved refunds are submitted to the original payment method. Stripe and the customer's bank control final posting time. We will send confirmation after a refund is initiated and will explain any denial or adjustment.
Billing problems
If you believe a charge is incorrect or duplicated, contact us first so we can investigate quickly. This does not prevent you from exercising any rights available through your card issuer or applicable law.
